Our receptionists are one in a million!
In a recent article published on LinkedIn by Hayley Eustace, Editor of The Legal 500, our team of receptionists have been singled out for praise. Chambers (and more specifically, our amazing reception team) are one of only 20 who received positive feedback on the strength of their receptionists following The Legal 500 latest round of directory interviews.
You can view Hayley’s article here.
The comment was received following the research process for the next edition of The Legal 500 (due out this month), in which two simple questions about chambers were asked: “What are your views on the service and the clerks’ room?’ and ‘How do you think the set could improve its service?’ And we’re delighted with the feedback Parklane Plowden receptionists received:
Parklane Plowden: ‘I am familiar with the receptionist, who is always very helpful when I speak to her on the telephone and is welcoming when I attend chambers for conferences.’
Support staff are often the unsung heroes in a barristers’ chambers, so for Yvette and Verity’s hard work and professionalism to be recognised in this way is great news.
At Parklane Plowden, we believe it is incredibly important to ensure that we have the best receptionist team possible to answer and handle all calls, as well as being available at all times to meet and greet our visitors. It’s all part of the gold star service that we are committed to delivering to all our clients.
Congratulations, once again to the receptionists at Parklane Plowden on receiving recognition of all your hard work!